Kipor UK provides this service to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

Privacy

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

Electronic Communications

When you visit Kipor UK or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images are the property of Kipor UK or its content suppliers and protected by United Kingdom and international copyright laws. The compilation of all content on this site is the exclusive property of Kipor UK, with copyright authorship for this collection by Kipor UK, and protected by U.K. and international copyright laws.

Trademarks

Kipor UK trademarks may not be used in connection with any product or service that is not Kipor UK, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Kipor UK. All other trademarks not owned by Kipor UK or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Kipor UK or its subsidiaries.

Your membership account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Kipor UK reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Risk Of Loss

All items purchased from Kipor UK are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Descriptions

Kipor Uk attempt to be as accurate as possible. However, Kipor UK does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Kipor UK itself is not as described, your sole remedy is to return it in unused condition.

Disclaimer of Warranties and limitation of Liability

THIS SITE IS PROVIDED BY KIPOR UK ON AN ":AS IS": AND ":AS AVAILABLE": BASIS. KIPOR UK MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, KIPOR UK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KIPOR UK DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM KIPOR UK ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. KIPOR UK WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN COUNTY LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Applicable Law

By visiting Kipor UK, you agree that the laws of the United Kingdom, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Kipor UK or its associates.

Disputes

Any dispute relating in any way to your visit to Kipor UK or to products you purchase through Kipor Uk shall be submitted to confidential arbitration, except that, to the extent you have in any manner violated or threatened to violate Kipor Uk intellectual property rights, Kipor UK may seek injunctive or other appropriate relief in any court in the United Kingdom, and you consent to exclusive jurisdiction and venue in such courts.

Site Policies, Modification and Severability

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Kipor UK. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Shipping & Returns Information

Kipor UK use the Royal Mail or a Courier company to deliver its packages. Due to the way in which we operate, your order may be made up of multiple packages and dispatched using differing dispatch methods. This means you may receive multiple deliveries.

Where ever possible customers will be given a choice of shipping options, most items which are held in stock will be dispatched within the same day although larger items may be sent direct from the manufacturer which of necessity incurs a longer postal delay.

Whilst every effort is made to stock every product we list on our site, this is not always possible and sometimes events outside of our control may cause a delay.

You will receive an email to confirm your order and delivery details.

Returns Policy

Need to return an item?

You can request a return using our contact us form, we will then give you a returns number for your returned item.

In addition to this policy you should also refer to our general Terms and Conditions of Sale. We know that you will be pleased with your purchases from Kipor UK. However, there may be occasions when you will need to return items to us.

Returned Items

Items Damaged in Transit

If any items were damaged in transit, we ask that you report it to us within 2 working days. If the items are visibly damaged on receipt,it is best to sign the carrier's delivery note accordingly.
Items should be returned in their original packaging complete with all accessories and documentation.
Once received back into our warehouse, we will issue a replacement or full refund to you via your original payment method and reimburse any reasonable return carriage costs.

Items Faulty on Arrival

If your items are faulty on arrival, you have 2 calendar days in which to inform us of the fault. Items should be returned in their original packaging complete with all accessories and documentation. Once we have verified the fault, we will issue a replacement or full refund to you via your original payment method and reimburse your reasonable return carriage costs. We test returned items, and if a returned item is found not to be faulty we will return the item to you, in this instance you will be liable for the return carriage.

Items Faulty in Warranty Period

If any of your purchases develop a fault, and it is more than 28 calendar days since receipt, then provided your item is within its warranty period, you are entitled to a warranty repair.

Our main return address is shown below, 

 Kipor UK, 20 Station Road, Rowley Regis, West Midlands, B65 0JU

Warranty Terms and Conditions

1. Warranty Period

All Kipor UK products carry a full year's warranty or first 500 hours of use on assembly and manufacturing faults. Maintenance must be carried out according to the relevant product service manual as supplied with your new machine. If the generator is going to be subject to exceptional use, the user has to notify the manufacturer and consequently the warranty period will be adapted to the given circumstance. Your warranty must be valiadated within 2 months of purchase for it to be valid.

2. Wear and Tear

Ordinary wear and tear, improper maintenance, user's mistakes, abuse and misuse are not covered by the warranty.

3. Repairs

In case of a repair covered by warranty, the user is requested to contact Kipor UK first. We will then decide whether Kipor UK or the user can take action to remedy the problem either at an approved local repair shop or the unit is returned to our premises for repair. Transport will be at our cost, subject to warranty being approved.

4. Generator status

Generators that are returned under the warranty must be complete, with the serial no. and engine no. loose components or generators that have already been dissembled are not covered by this warranty.

5. Alterations

Alterations to the generators without the manufacturers consent can cause the warrant to expire.

6. Generator Access

If the generator is installed in a vehicle or cabin of any kind, removal for repair purposes must be at the cost of the user. If the generator cannot be removed, the entire unit will need to be returned to Kipor UK at the cost of the user.

7. Consequential Losses

Kipor UK shall have no further liability to the user under this warranty and in particular but without prejudice to the generality of the foregoing Kipor UK nor any alleged loss of earnings by the user whilst the goods are being repaired or replaced by Kipor UK.